Whatsapp Business account features – Business Whatsapp application purpose creating a positive relationship between customers and businesses by separating them from the informal messaging platform. With this a separate room, it will help businesses to interact more effectively with their customers and understand their needs and demands and work accordingly. but what are the whatsapp business account features?
Whatsapp Business account features
- Business Profiles
For companies that want to be seen and easily discovered by users, WhatsApp Business App allows users to create a company profile with useful information for your customers as your address, phone number, business description, e -mail and website.
- Smart Messaging Tools
Save time with new WhatsApp messaging tools. One of messaging tools that come with the company WhatsApp App is “Instant answers”. The tool allows you to record messages and reuse frequently you send so you can easily answer common questions in no time.
Another tool is “Automated Messages”. This allows companies to set an AWAY message when it is unable to meet so customers know when to expect a response. You can also create a welcome message to introduce your customers to your business.
- Messaging Stats
Messaging statistics have application allows companies to be able to review the simple steps behind the messages sent. You can access important parameters such as the number of messages were sent successfully, how many have been delivered and read, etc.
- WhatsApp Web
In addition to using the app to send and receive messages from clients, you can also send and receive messages with WhatsApp business on your desktop or laptop making it more accessible for businesses especially those with the customer support team.
Read also : How do i get my business on google maps
For Whatsapp Business web, you can read about the method here : how to use whatsapp business web on Windows desktop
Some of the features WhatsApp Business: Business Profile to the list of important information such as the address of a business, email and website. The statistics to see how many messages were successfully sent, delivered and read. Messaging tools to respond quickly to customers.